Shipping Policy

Shipping Policy

Gadisarp – EcoTrade

1. Processing Time
Orders are processed within 1-3 business days after the order is placed. Please note that weekends and public holidays are not considered business days.

2. Shipping Methods
We offer the following shipping methods:

Standard Shipping: Estimated delivery time of 5-7 business days.

Express Shipping: Estimated delivery time of 2-3 business days.

International Shipping: Delivery times vary based on location, typically 7-14 business days.

3. Shipping Fees
Shipping fees are calculated based on the weight, size, and destination of your order. The final shipping cost will be displayed at checkout.

Free Shipping: Available for orders over $100.

4. Delivery Areas
We currently ship to the following regions:

Domestic: All major cities worldwide.

International: We ship to selected international locations. Please check the available countries during checkout.

5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your package using the provided tracking number.

6. Shipping Delays
While we strive to ensure timely delivery, shipping delays can occur due to unforeseen circumstances such as weather, holidays, or customs processing. We are not responsible for delays caused by the courier or customs.

7. Lost or Damaged Shipments
If your package is lost or damaged during shipping, please contact us at moalodat0@gmail.com . We will assist in filing a claim with the carrier and provide a solution based on the situation.

8. Shipping Restrictions
Customs and Duties: For international orders, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer.

Restricted Items: Some items may not be eligible for international shipping due to legal restrictions or import/export regulations. Please review the restrictions during checkout.

9. Address Accuracy
Please ensure that the shipping address provided is correct and complete. We are not responsible for delivery issues caused by incorrect or incomplete addresses.